Ensure the Addition.txt box is checked.Right-Click FRST.exe / FRST64.exe and select Run as administrator to run the programme.Download both if you're unsure only one will run. Note: Download and run the version compatible with your system ( 32 or 64-bit).Please download Farbar Recovery Scan Tool (x32)or Farbar Recovery Scan Tool (圆4)and save the file to your Desktop.Post back the report which should be located on your desktop.Don't run any other options, they're not all bad!!.When the scan completes Close the program > Don't Fix anything!.Read and accept the EULA (End User Licene Agreement).For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.You can check here if you're not sure if your computer is 32-bit or 64-bit
Please download RogueKiller and save it to your desktop. Please remove any usb or external drives from the computer before you run this scan! You only need to get one of them to run, not all of them. Vista and Win7 users need to right click and choose Run as Admin If one of them won't run then download and try to run the other one. Please download and run the following tool to help allow other programs to run.
Under Setting go to Detection and Protection.Open mbam-setup.x.x.xxxx.exe (x represents the version #) and follow the prompts to install the programme.
OR from this location Malwarebytes' Anti-Malware Please download the Malwarebytes Anti-Malware setup file to your Desktop. Please do not overly concern yourself with the contents of AdwCleaner.txt. Should a legitimate file or folder be removed (otherwise known as a 'false-positive'), simple steps can be taken to restore the item. File and folder backups are made for items removed using this programme. Copy the contents of the log and paste in your next reply. After the reboot, a log ( AdwCleaner.txt) will open.Follow the prompts and allow your computer to reboot.Ensure anything you know to be legitimate does not have a checkmark under the corresponding tab. Briefly check the log for anything you know to be legitimate. Right-click AdwCleaner.exe and select Run as administrator to run the programme.Please download AdwCleaner and save the file to your Desktop.